Privacy Policy

Introduction

At IndX, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you access our website (www.indx.com) or use our services. By visiting our website or availing of our services, you agree to the practices described in this Privacy Policy.

Scope of this Policy

This Privacy Policy applies to any individual who visits our website, interacts with our platform, or uses our services. It covers the collection, use, and protection of personal and non-personal information provided by users, in compliance with applicable Indian laws, including the Information Technology Act, 2000, and associated rules. We are committed to adhering to the highest standards of data protection and privacy.

Collection and Use of Personal Information

Information We Collect

  1. Personal Data: When you use our platform or services, we may collect personal information such as:
    • Name, contact information, and email address
    • Date of birth, gender, and demographic details
    • Bank account details and other financial information for funding transactions
    • Documents for identity verification, such as PAN, Aadhaar (voluntary), driver’s license, or passport
    • Educational qualifications and career aspirations for tailored service recommendations
  2. Sensitive Personal Data: To comply with regulatory requirements, we may collect sensitive data, including:
    • Scanned copies of identification documents
    • Bank account or payment details
    • Digital signature proofs for online agreements
  3. Non-Personal Data: We may collect non-identifiable information, such as:
    • Browser type, device information, and IP address
    • Time and date of platform access
    • Clickstream data and browsing history

Purpose of Collection

Your information is collected and processed for the following purposes:

  1. To provide, personalize, and improve our services
  2. To comply with legal and regulatory requirements (KYC and AML guidelines)
  3. To facilitate secure transactions and funding
  4. To notify you about new products, services, and updates relevant to your interests
  5. For auditing, compliance, and business purposes

Data Protection and Security

  1. Commitment to Security: IndX uses industry-standard security measures, including SSL encryption, secure servers, and access controls, to protect your data against unauthorised access, alteration, or disclosure.
  2. Confidentiality Measures: All personal information is treated with the utmost confidentiality. Only authorised personnel and third-party service providers bound by strict confidentiality agreements have access to your data.
  3. Password Protection: Users are responsible for maintaining the confidentiality of their account passwords and access credentials. Notify us immediately if you suspect unauthorised access to your account.

Disclosure and Sharing of Information

  1. With Consent: IndX may share your data with trusted third-party service providers with your explicit consent.
  2. Regulatory Compliance: We may disclose your information to regulatory authorities, legal bodies, or enforcement agencies to comply with applicable laws or legal requests.
  3. Service Providers: Certain data may be shared with third-party vendors for service delivery, such as payment gateways, KYC verification services, or mentorship platforms. These vendors adhere to the same data protection practices as IndX.
  4. No Unauthorised Sharing: IndX does not sell or rent your personal data to third parties for marketing purposes.

Your Rights

  1. Access and Correction: You can request access to your personal data or request corrections if the information is inaccurate.
  2. Data Portability: You may request a readable copy of your data for transfer to another entity.
  3. Withdrawal of Consent: You can revoke your consent for data processing at any time by contacting us. Please note that revoking consent may impact our ability to provide services.
  4. Data Deletion: Upon request and where legally permissible, we will delete your personal data from our records.

Usage of Cookies

  1. Cookies for Improved Experience: We use cookies to enhance your browsing experience by storing user preferences and analysing website traffic.
  2. Types of Cookies:
    • Persistent Cookies: Store non-personal data to improve navigation and site interaction.
    • Analytical Cookies: Used for understanding user behavior and improving services.
  3. Managing Cookies: You can disable cookies through your browser settings; however, this may affect your ability to use certain features of the website.

Third-Party Services

  1. Integration with Platforms: IndX integrates third-party platforms, such as Typeform, for data collection and processing. Personal data shared with these platforms is limited to the purpose of delivering services effectively.
  2. Google Analytics: We use Google Analytics to collect non-personal data to analyse user behavior and improve our platform.

Grievance and Data Protection Officer

For any concerns regarding data privacy or security, you may contact our designated Data Protection Officer:

  • Name:
  • Email:
  • Address:

Updates to this Privacy Policy

IndX reserves the right to update or modify this Privacy Policy at any time. Users are encouraged to review this policy periodically for changes. Continued use of the platform after updates constitutes acceptance of the revised policy.

Last Updated: 22nd January, 2025.

If you do not agree with the terms of this Privacy Policy, please discontinue the use of our platform and contact us to close your account.